Intelligent Web Monitoring Solutions

Technology for Turning the Internet into a Truly Strategic Information Resource

Data is plentiful and accessible, but very difficult to relate to the real concerns of today's organizations. The number of available data sources has climbed to such a level that no single person can gain even a superficial understanding of what’s there. Conclusions are often based on incomplete information or cannot be made in a timely manner – putting organizations at risk.

There is no question that the fastest growing, often most critical, source of information is the internet. Yet organizations lack the ability to properly monitor and gather web data – instead losing countless hours in the fruitless pursuit of relevant or unique data. RiverGlass technology is changing all that by applying leading-edge advanced analytics to the search for relevant information.

 

By combining persistent, automatic and autonomous web search with powerful text and report summarization capabilities, RiverGlass solutions transform time spent searching for information into time spent applying it.

 

RiverGlass technology persistently works behind the scenes to discover new websites and content of interest to you. By alerting you to new content and providing intuitive and collaborative tools to focus on key information, RiverGlass solutions help you make more informed decisions faster and more confidently than ever before.

 

Key Features

Relevant Results. Traditional search engines do little to consider a user’s purpose or interests. RiverGlass intelligent web monitoring, through its intuitive user-interaction and machine learning capabilities, goes beyond simple keyword searches to develop an understanding of your specific interests and context. This enables RiverGlass solutions to discover highly relevant content that would not have been returned by the typical search engine. Through simple feedback and usage of the system, you are able to maximize the quality of results and thus reduce the quantity of documents to wade through and analyze.

Persistent Search. RiverGlass intelligent web monitoring continuously seeks out critical information – freeing analysts from tedious and inefficient information searches and allowing them to focus on analysis and decision-making. By alerting users to new information, organizations have the power to maximize their time and efforts on critical tasks, 24/7.

Website Discovery. RiverGlass intelligent web monitoring automatically determines if websites are relevant by coupling advanced document classification techniques with a customer-specific data dictionary of relevant terms and entities. As relevant websites are found, hyperlinks contained in those documents are followed and those pages are then evaluated as well.  This process repeats – autonomously creating a cache of downloaded documents that are highly relevant to an organization.

Website Tracking. Once a relevant website has been identified, RiverGlass intelligent web monitoring will check that URL periodically for updates. Over time, RiverGlass intelligent web monitoring learns how frequently that site is updated and revisits that site with a similar frequency, allowing the user to search over more current document collections than those of traditional search engines.

Topic Monitoring. Because intelligence needs exist over time, the user experience is focused on defining document collections, or topics, and then watching the collections’ changes. RiverGlass intelligent web monitoring discovers subtopics within a collection by finding sets of documents that have similar content. These techniques draw attention to new, relevant websites while allowing users to maintain a high-level understanding of all found sites.

Entity Profiles. RiverGlass technology enables analysts to easily develop profiles for the entity types in which they are most interested, even when the relevant raw data is spread across multiple data sources. Its ability to automatically seek out data and update these profiles make it indispensable to organizations eager to remain competitive and atop the influx of data.

Context Highlighting. The RiverGlass solution highlights the terms in an organization’s ontology that exist in a document set – an invaluable tool for quickly surveying and understanding a large document set that may be returned by a query. By highlighting these terms, users are directed to actionable intelligence contained in documents – even information that they didn’t know to look for.

Link Charting. Link charts are an intuitive, visual method to understand the connections among entities that exist in the raw data. Users can create link charts automatically and easily from their query results, which in turn drives further queries and explorations. Link Charts give users absolute flexibility and control by allowing them to manually add nodes and links not found in available data sources. Users can also utilize automatic search capabilities to continually check for new information on important link nodes.

Support for Multiple Data Source Types. In addition to web-based information sources, RiverGlass can also provide access to multiple databases, file systems and other electronic data repositories – all from a single access point – dramatically increasing efficiency and improving your ability to draw meaningful conclusions from that data.

RiverGlass manages and integrates reports, white papers, emails and other text documents – some of the most complicated, yet most critical sources of information. Knowledge of an organization's context and goals, via its ontology, drives text mining and natural language processing algorithms – transforming massive texts into an easily- visualized, high level overview that can be used to identify trends, highlight specific actionable information, or be fed into other procedures to augment structured data analysis. This capability maximizes comprehensive understanding of unstructured text data while minimizing effort.